Disclaimer

Service Provider Disclaimer

Disclaimer: Tennessee Restoration Pros is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and Tennessee Restoration Pros does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on Tennessee Restoration Pros.

Availability Disclaimer

Same-day and 24/7 emergency services are subject to provider participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.

What This Means for Homeowners

Before work begins, ask each provider for proof of licensing and insurance, request a written scope of work with pricing, and confirm who to contact if something goes wrong. Verify any claim a provider makes about certifications, response times, or warranties directly with that provider.

No Guarantee of Outcomes

Restoration results depend on how long water was present, what materials absorbed it, and conditions inside the home. No website or provider can promise that every affected item will be saved or that mold will never return if new moisture appears later.

Verify Credentials Before Work Begins

The responsibility for checking a contractor rests with the homeowner. Before authorizing work, ask for and review:

• A current state or local license for the type of work being performed.
• Proof of general liability insurance and workers' compensation coverage.
• A written scope that lists the equipment, materials, and steps involved.
• A price or pricing method, in writing, before any work starts.
• A point of contact for questions after the job is finished.

Keep copies of everything you sign, and do not pay in full before the work is complete and inspected.

Insurance and Payment

Coverage decisions are made by your insurance carrier, not by this website or by a provider. A provider can document the damage and explain what is typically covered, but only your policy and your adjuster determine what your plan pays. Review your policy language about sudden and accidental damage, gradual seepage, and flood, since those categories are treated differently.

Content Accuracy

Information on this site is written for general education and is reviewed periodically. Construction practices, insurance rules, and local requirements vary, and details can change over time. Confirm anything specific to your property with a qualified professional.

Contact

Questions about this disclaimer can be raised by phone at (888) 217-5329, 24 hours a day.